Services + Ordering FAQs

EVENTS + EXPERIENCES

Considered, never contrived. Editorial, immersive and a little unexpected. Undefinable.
Details are meticulous but subtle. The feeling? Magic.
Kathryn’s experiential magic was developed inside the business of luxury retail and fashion, where strategic brand touchpoints were designed to build loyalty, acquire customers, drive sales and create meaningful local connections, effortlessly… logo overload need not apply.
Objective-focused and business-forward, her brand fluency, editorial lens and holistic perspective continue to inform every project today.
Kathryn partners with private individuals, billion-dollar luxury houses, emerging brands and startups, cultural innovators and mission-driven organizations across fashion, beauty, hospitality, entertainment, food, wellness, lifestyle and conscious commerce.
Her work moves just as freely, from intimate moments and fashion shows + presentations to experiential retail, launches, dinners, retreats and the whimsically undefined that could never fit into a brief.
Absolutely. Kathryn works alongside internal teams, agencies, producers, designers, venues and specialized partners, with each bringing their expertise to the project. She also works white-label when appropriate.
Yes. Engagements can span an entire experience or a defined piece of one. Either way, Kathryn steps into the role it needs, with an eye on how every piece informs the whole.
Helpful jumping-off points when reaching out include the date, location, objective, approximate scope, budget parameters, existing partners, what’s already decided and what you think you need.
From New York to Los Angeles, Florida to Vancouver, Oahu, Tokyo, Toronto, the Dominican Republic and London, Kathryn’s work has always traveled.
Currently based in Texas, she remains a professional road warrior.
Timing depends on the scope, budget, objective and guest list.

Have a few months? Great. Have a few weeks? Kathryn has a reputation for pulling off the seemingly impossible.

STEMS, STYLED

Same Element. Different Experience.
A Wink is a generous arrangement for everyday spaces, perfect for a smaller dining table, console, kitchen island or bedside moment.

A Statement expands the footprint for an entry table, substantial island, larger dining table or room-defining moment.
Exact dimensions naturally shift within each Element and with the seasons. For approximate measurements, reference the SIZE GUIDE found on each Element’s page, just below SELECT SIZE.
While Kathryn maintains each Element’s color palette, vibe and intended footprint, flowers are particular, and Mother Nature has her own ideas. Season, availability and courier services naturally play their part, too.
However, swipe through each Element’s photos and pause when you land on a Wink or Statement. Secured with hemp twine and placed in a vase, what you see is the actual arrangement, pulled from its box pre-ship and photographed at its intended size.
The alternate size follows the same Element’s vibe and overall presence, scaled to its respective footprint per the SIZE GUIDE.
Every arrangement arrives with conditioning notes specific to receiving, opening and caring for your stems.
You’ll also find notes on each Element’s page, or for the full guide, visit CONDITIONING NOTES.
Well, no.
As an event and fashion show producer, creative director, and stylist (Pilates instructor, too), Kathryn pairs structure with movement, whimsy and play.
Fashion and Flow naturally meet Flowers.
Need flowers to go beyond a Wink or Statement?
From larger floral moments to intimate gatherings, events and experiences, and the whimsically unexpected, personalized requests are considered pending scope, timing and location.
Flowers are living things.

Buds may simply be following their natural timeline to bloom.

Petals, pollen and foliage may shed, and some varieties carry natural fragrances or may cause sensitivities.

Certain flowers and foliage can be toxic to pets, so please keep curious paws and noses in mind.

PLEASE SEE BELOWS ALLERGEN WARNING FOR MIDDAY MEADOW TEA FOR TWO DETAILS.
AIR is Kathryn’s weekly edit.
You choose the size, Kathryn’s got the rest… a blend of elements, but specifically what’s caught her eye.

CONSIDERED CURIOSITIES

Because not everything needs a screen or plug.
Considered Curiosities is an evolving edit of objects for gathering, giving, hosting, playing, reading, remembering and simply being present. Some useful. Some beautiful. Some wonderfully unnecessary.
All curated to add something to the moment.
Bringing together objects designed and curated by Kathryn, developed in collaboration with friends, or sourced from makers and brands whose work complements her own…
From sea to shining sea, Considered Curiosities highlight American Made.
The Midday Meadow version of Tea for Two contains oat straw and alfalfa (a legume). Those with gluten sensitivity, celiac disease, or legume allergies should use caution. Discontinue use if irritation occurs.
Keep out of reach of children. Consult a healthcare practitioner before use if pregnant, nursing, or taking medications. Discontinue use if unusual symptoms occur.
This product is not intended to diagnose, treat, cure, or prevent any disease. These statements have not been evaluated by the Food and Drug Administration.

MADE + GROWN

From small businesses, makers and artisans to manufacturing, fabrication and farming, the American Made spirit has returned.
However, while America’s onshore capabilities are expanding, it will take years, considerable capital and consumer support as a collective to undo The True Cost of our offshoring and outsourcing.
But we have to start somewhere.

From transparency around raw materials, ingredients and how components are sourced to where they can be grown, produced or made most responsibly for all supply chain parties, Kathryn celebrates the origins (and discloses) on individual product pages whenever relevant.
Flowers, let’s continue this conversation below.
Now, for flowers…
From American infrastructure, labor, local availability, regulations, weather, oh and the DARE campaign, flowers are Kathryn’s Made in America exception. For now.

But she’s determined to “figure this out.” Give her a minute, and as with food, fashion and events, she will.
In the meantime, she’s not leaving this discussion for the fine print…

Weighing how the flowers are grown and sourced with the Element’s variety, overall needs and cost factored in, Kathryn prioritizes American-grown stems when the season, quality and aesthetics align, but please note that most Stems, Styled flowers are sourced globally.

Locations currently include: North America, Netherlands, New Zealand, Japan, Italy, Thailand, Ecuador, Colombia and the rest of South America.
The conversation continues, but what a beautiful lens to discuss our globalized supply chains and all things green!
What happens when someone with a very particular set of values, 26 years of creative x production experience, and an obsession with details actually makes something?

Talk meets Walk with Stems, Styled.

Kathryn’s love letter to supply-chains, aesthetics and ethics and celebrating the symbiotic relationships and perfectly imperfect entanglements between man and nature…

Meet the materials, Behind (and Beyond) the… Stems →
A holistic look at the impact of each project, arrangement or curiosity.

Considerations for an event include food and spirits, rentals and/vs fabrication, floral mechanics, materials, waste… everything from the brand to what happens when everyone goes home.
For flowers, this includes sourcing, mechanics (if needed), packaging and end of life for everything you receive. See BEHIND THE… STEMS for details.
For Curiosities, raw materials through the finished object, even the glue Kathryn’s used assembling her butterfly boxes.
Yes, she goes deep.
Hardly. But that doesn’t make it not worth doing.
Empowering the perfect in the imperfect, Kathryn’s personal Conscious Code is pushed as far as possible. Reasonably need not apply.
However, it’s through the extensive research, sourcing and legwork for her work and life that Kathryn empowers consumers wanting to make the better choice. Makes it easier, too.

ORDERS + ORDERING

Yes. A short and sweet handwritten note may be included with your order.
Please add your message at checkout exactly as you’d like it written.
Currently, no. Orders follow the shipping schedules outlined below.
Any changes to your Stems, Styled order may incur additional fees and extend lead times. Stems, Styled orders are non-refundable after purchase.
Considered Curiosities options vary by product and order status. Please contact us at hello@kathrynknox.com to discuss.
Expedited production may be available on a case-by-case basis for an additional fee proportionate to the request. Contact us at hello@kathrynknox.com to discuss.

SHIPPING + DELIVERY

Apologies to our friends in Alaska, Hawaii and Puerto Rico, but Stems, Styled is currently available within the contiguous United States.
Considered Curiosities shipping availability varies by product and destination and will be reflected at checkout.
Unless otherwise noted, Stems, Styled orders are processed within 4 to 8 business days. Please order at least one week in advance for best results.
Stems, Styled ships overnight from DFW on Tuesday, Wednesday or Thursday for anticipated next-business-day delivery via premier domestic carriers. Shipping days are determined by the studio based on order readiness, flower availability and delivery conditions. Once your order is ready, it will ship on the next appropriate shipping day. Weather, destination and carrier schedules may affect timing.
Considered Curiosities orders are processed Monday through Thursday during regular business hours, 9am–5pm CST. Please allow up to 48 business hours for processing. Once shipped, delivery timing is based on destination and carrier service.
Expedited orders placed over the weekend will be processed beginning Monday.
Stems, Styled arrangements are carefully secured and packaged for overnight shipping.
Your stems are first wrapped in water-soaked, tree-free paper towels, followed by a home-compostable hydration bag.
Next, the arranged stems are wrapped and secured with 100% hemp twine. Leave as is, or cut the twine to allow your arrangement to open up.
The final arrangement is secured inside the box with fiber-based zip ties. These should be cut prior to removing the arrangement from the box.
When needed, a gel-refrigerant pack is included to keep stems cool in transit. It may have thawed upon arrival.
Once unpacked, follow the CONDITIONING NOTES for opening, hydrating and caring for your arrangement. Additional details can be found here.
Hand delivery for Stems, Styled is available in Dallas and Fort Worth for an additional charge. If you’re interested in exploring this option, please contact us at hello@kathrynknox.com for details.
Of note, same-day delivery is currently unavailable.
Depending on the Curiosity, yes.
Some Curiosities may accompany Stems, Styled, while others require separate packaging and shipping.

When shipped together, Curiosities follow the processing and shipping schedule of Stems, Styled.

Shipping options and applicable charges are calculated at checkout.
Tracking will be emailed as soon as your order ships. Follow the link in that email for the latest carrier updates.
Mother Nature has a mind of her own and so too flowers. We recommend not shipping flowers in extreme weather conditions. However, sometimes other weather moments are out of anyone’s control.
Weather conditions are considered before Stems, Styled leaves the studio and, when possible, shipment timing may be adjusted accordingly.
Despite careful planning, delivery may be affected by circumstances outside our control, including:
- weather or natural disasters
- carrier delays or mishandling
- recipient unavailability
- incorrect shipping address
If your arrangement arrives damaged, please contact hello@kathrynknox.com on the calendar day of delivery with photographs of the arrangement and its packaging so we can review the situation and work toward an appropriate resolution.
We recommend shipping to a location where someone will be present to retrieve the flowers promptly, unpack and place the stems in water, or keep the box in a cool place until they can.
First, check the delivery location and any carrier delivery notes, including photographs where available. If the package still cannot be located, please contact the carrier directly using your tracking information.
If the issue remains unresolved, contact hello@kathrynknox.com with your order number and tracking details so we can assist.

RETURNS + THE FINE PRINT

Return policies vary by category.
STEMS, STYLED: Due to the perishable nature of fresh flowers, all arrangements are final sale and not eligible for change-of-mind returns or exchanges.
CONSIDERED CURIOSITIES: Return requests must be initiated within four (4) calendar days of delivery. All returns require prior authorization.
Eligible merchandise must be unused, unaltered and in its original condition, with original product packaging, seals, labels, tags and presentation materials intact. Opened or unsealed merchandise is not eligible for a change-of-mind return.
Approved returns are subject to a 20% restocking fee. Original shipping charges are non-refundable, and return shipping is the customer's responsibility.
TEA + CANDLES: Final sale. No change-of-mind returns or exchanges.
Damaged, defective or incorrect merchandise is handled separately from change-of-mind returns. Please contact hello@kathrynknox.com for assistance.
Additional conditions and timelines are outlined in our Terms + Conditions.
Due to the perishable nature of fresh flowers, Stems, Styled orders are final sale and cannot be returned or exchanged for a change of mind.
If your arrangement arrives damaged, please see WHAT IF MY FLOWERS ARRIVE DAMAGED? below.
Delivery is part of the experience, and we take responsibility for addressing arrangements that arrive damaged.
If your flowers arrive damaged, please email hello@kathrynknox.com immediately, on the same calendar day they are delivered, with photographs of the arrangement and shipping packaging.
We'll review the circumstances and work with you toward an appropriate resolution, including a replacement at no additional shipping charge when warranted.
Once an authorized return has been received and inspected, we'll notify you whether the refund has been approved.
Approved refunds will be initiated to your original payment method within ten (10) business days following approval. Additional time may be required for your bank or payment provider to post the credit.
To initiate a return, please contact hello@kathrynknox.com within four (4) calendar days of delivery. All returns require prior authorization.